Job Detail

Housekeeping Manager - Ibis Lagos Airport Hotel

Date Posted: Jul 29, 2022
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Job Detail

  • Location:
    Ikeja, Lagos, Nigeria
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
    Very Experienced
  • Positions:
  • Experience:
    3 Year
  • Gender:
    No Preference
  • Degree:
    SSCE, OND, HND, Bachelors
  • Apply Before:
    Aug 12, 2022

Job Description

Housekeeping Manager at Ibis Lagos Airport Hotel. Please ensure you read the job requirements before applying for this position.

Job Summary

 
We invite creative, proficient and suitable qualified individuals to submit applications for the above-mentioned position, to show leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey.
The individual we have in mind must have the following Qualifications, Experience, Exposure and especially Managerial Capabilities: –

Duties and Responsibilities
 
Respects guests’ privacy while working
Takes guests’ behaviour patterns into consideration, whether the stay is of standard length or long-term
Handles any guest complaints that have not already been settled by team member
Guarantees a high standard of cleanliness in hotel rooms at all times, the provision of room services (welcome gifts etc.) and security in the premises
Supervises hotel room maintenance with the Technical Department
Ensures the high standard of any services provided by a third-party
Helps employees improve their skills to the highest degree possible and provides support for career development
Maintains the team’s involvement and motivation by taking individuals’ needs into account
Prepares the work schedule for the team in compliance with labour legislation
Ensures the appropriate behaviour and impeccable presentation of staff under his/her responsibility
Informs and listens to, consults and involves the team in the life of the hotel and network, allocating responsibility as appropriate
Ensures a high standard of room services for guests (welcome gifts etc.)
If asked, informs guests about the services on offer at the hotel
Guarantees quality of service and the fulfilment of the brand’s quality promise
Manages the departments spend on cleaning products and welcome gifts
Helps optimise energy costs
Organises the department for optimum efficiency, ensuring headcount matches the workload
Maintains and analyses dashboard charts (state of rooms, stocks of linen, welcome gifts etc.) and implements action plans as necessary.
Respects and ensures respect of standards regarding hygiene, cleanliness and the safety of guests’ property
Applies and ensures application of the hotel’s safety regulations
Respects the hotel’s commitments to the “Environment Charter” (saving energy, recycling, sorting waste etc.)

Skills / Qualifications Required
 
HND / Bachelor’s Degree in Hotel / Hospitality Management
Certification/ Training programs in Housekeeping Management
3-5 years working experience as a housekeeping supervisor or manager in any hotel
Excellent communication skills
Fast- problem solving techniques and skills
Attention to detail and hygiene
Physical staying power
Ability to organize and direct other staff
Good understanding of hotel operations
Guest oriented and service minded
Proficiency in the use of the computer.

Method of Application
 
Interested and qualified candidates should send their CV to: H7577-HR@accor.com using the Job Title as the subject of the mail.

Benefits

Job is expired

Company Overview

Ikeja, Lagos, Nigeria

Ibis is an international hotel company owned by AccoeHotels, a hotel holding company Read More

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