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Frequently Asked Question:

Didn’t find the right answer? Feel free to ask your own questions, and our support team will assist you.

How does the HomeCare job platform work?

Our job platform connect businesses and individuals with freelancers (skilled jobseekers) for various projects. Employers post job listings, and freelancers can apply for these jobs based on their expertise and availability.

Is it free to join the HomeCare job platform?

Yes, joining our job platform is completely free for jobseekers and employers. There are no upfront costs or subscription fees to create an account and start browsing job listings.

How do I create a profile on the HomeCare job platform?

To create a profile, simply sign up with your email address or social media account. Once registered, you can fill out your profile with information about your skills, experience, portfolio, and rates to showcase your expertise to potential clients.

How do I find jobs on the platform?

You can search for jobs by browsing through job listings on our platform. You can filter jobs by category, location, budget, and more to find opportunities that match your skills and preferences.

How do I communicate with clients on the HomeCare job platform?

Once you've been awarded a job, you can communicate with the client directly through our messaging system. This allows you to discuss project details, ask questions, and provide updates throughout the project duration.

How do I get paid for my work? do I communicate with clients on the HomeCare job platform?

Payment terms vary depending on the project and client preferences. Some clients may pay hourly, while others may pay a fixed price per project. Payments are typically processed securely through our platform's payment system.

What measures are in place to ensure the safety and security of freelancers and employers?

We prioritize the safety and security of our jobseekers by implementing measures such as verifying client identities, providing dispute resolution services, and offering secure payment processing to mitigate risks.

Can I work remotely on projects listed on the HomeCare job platform?

Yes, many of the projects listed on our platform offer remote work opportunities, allowing jobseekers to work from anywhere with an internet connection.

How can I get support if I encounter any issues on the freelancer job platform?

HomeCare offers a robust support ticket system for both clients and freelancers. Click on support ticket and report issues or questions and get quick, efficient resolutions.

What is the commission fee I am required to pay?

You will need to pay a commission of 15% on your earnings. This commission covers the cost of using our platform and the services we provide to facilitate job matches and transactions.

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